PulsePom Support

Account deletion request

Request Account Deletion

You can delete your PulsePom account and all its data yourself, in the app: open Profile → Delete Account and follow the steps.

Your account is then kept for 7 days, shown on screen as a countdown. Sign in during that time and choose Recover the account now to keep it. After the window ends, your profile, study sessions, planner, habits, group messages and memberships are deleted for good, along with any group you lead that has fewer than 10 members. A group you lead with 10 or more members must be handed to another member before you can start.

If you use the PulsePom app for Android, its Block section keeps its settings (such as your blocklists and schedules) only on your phone, not in your account. To remove them, clear the app's data or uninstall the app.

If you cannot sign in, send our support team a request using the email link below.

Please send the email from the address associated with your account so we can verify ownership.