Terms & Conditions

1) Who we are

PulsePom is operated by NOBEL (“PulsePom,” “we,” “us,” or “our”).
Contact: pulsepom@gmail.com

2) Eligibility

• You must be at least 13 years old to use the Service. If you are under the age of majority in your country, you confirm you have permission from a parent/guardian.
• You may not use the Service if you are prohibited from receiving services under applicable laws.

3) Account registration & security

• You can use the Timer, Stats and Planner without an account; what you save then stays on your device. Group features, rankings, PulsePom AI and Premium require an account. If you create one, you agree to provide accurate information and keep it updated.
• Usernames are unique and visible to other users. Don't choose one that impersonates someone else or is offensive.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us immediately if you suspect unauthorized access to your account.

4) What PulsePom provides

PulsePom is a productivity platform that may include:

• Focus timers (Normal and Pomodoro), alarms, reminders and notifications
• Subjects, stats dashboards, streaks and usage summaries
• A planner with tasks, lists, a calendar and a habit tracker
• Community and group features, including group pages, group chat, Studicons, challenges, polls and rankings/leaderboards
• PulsePom AI, an AI study coach
• In the Android app, a Block section that blocks distracting apps and websites, with Shorts and Reels blocking, YouTube University, Study Mode, Strict Mode, schedules, usage and scroll limits, location and Wi-Fi triggers, notification blocking and Adult Block
• Push notifications (where enabled) and offline/“app-like” behavior via service workers

We may add, remove, or change features at any time.

5) Acceptable use (strict)

You agree not to:

• Break the law, violate regulations, or infringe anyone’s rights
• Harass, threaten, bully, defame, or discriminate against others
• Post or share hate speech, violent content, nudity or sexually explicit content, any sexual content involving minors, or illegal content
• Upload malware, spyware, or anything intended to harm or disrupt systems
• Attempt to gain unauthorized access to accounts, data, or systems (including scraping, probing, reverse engineering, bypassing paywalls, or exploiting vulnerabilities)
• Spam, mass-message, or manipulate leaderboards/rankings through automated or fraudulent activity, including logging study time you didn't study
• Impersonate others or misrepresent your affiliation
• Use the Android app's blocking features to monitor or control another person, or install them on a device you don't own, without that person's permission

We may suspend or terminate your access immediately if we believe you violated these Terms.

6) User content (messages, images, files, posts)

“User Content” includes any content you submit or upload (e.g., group chat messages, images, files, names, status messages, group descriptions, and photos or questions you send to PulsePom AI).

• You own your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content only as needed to operate, moderate, maintain, and improve the Service.
• You represent you have all necessary rights to upload/post the User Content, and it does not violate law or third-party rights.
• You understand that content shared in groups may be seen by other users depending on the group settings, and that uploaded files can be opened by anyone who has their link.
• We may remove or restrict access to User Content if we believe it violates these Terms, the law, or could harm the Service or users.

7) Upload checks

• Files and images you upload (in group chat, as a profile photo & group avatar) are checked automatically before they are stored: Files for Virus, Malware, Phishing, NSFW and other dangerous content, and Images for NSFW, PII, Self-harm, Threat, Weapons, Injury, Exam-Cheating. The checks use automated tools, including an AI image classifier, running on our own servers and on Cloudflare. A file that fails is refused and not stored.
• Uploading explicit images may count as a strike against your account. Repeated strikes may lead to your account being suspended or permanently banned.
• Automated checks can make mistakes. If you believe a file/image was refused or your account was restricted in error, contact us.

8) Community & group features (moderation)

Users may create or join study groups. Group leaders have the ability to manage settings and kick members, and a leader of a large group may need to hand over leadership before deleting their account. PulsePom is not responsible for disputes arising between group members or the management decisions of group leaders.

We are not responsible for disputes between users or for User Content posted by others. You can report messages that break these Terms. We may (but are not required to) moderate content and enforce these Terms, including removing content, limiting visibility, disabling chat, restricting group features, or banning accounts.

9) PulsePom AI

• PulsePom AI generates its answers automatically. They may be inaccurate, incomplete or out of date, so check anything important before relying on it.
• PulsePom AI is a study aid. It does not give medical, mental health, legal, financial or other professional advice.
• To answer you, your messages, any photos you attach and the PulsePom data needed to answer are processed by our AI provider, as described in our Privacy Policy. Don't send information you wouldn't want processed this way, or photos of other people without their permission.
• We may limit how often PulsePom AI can be used, and may change or withdraw it at any time.

10) The Android app and its blocking features

• The Android app asks everyone who signs in to allow Usage Access, Display over other apps and notifications, which it needs to block apps during focus, look after your timer and notify you. If you would rather not allow them, you can sign out and use PulsePom in a browser. The Block section's other features need further permissions that you grant on your phone, such as the Accessibility Service and notification access. Those are optional. You can revoke any permission at any time, and the features that depend on it will stop working.
• Blocking is a self-control aid. It is designed to make distractions harder to reach, not impossible. It can be stopped by your phone (for example by battery optimisation, a system update or the Accessibility Service being turned off), it may not recognize every app, website or feed, and it may occasionally block something it shouldn't. Don't rely on it as parental control, security software or a guaranteed content filter.
• Strict Mode is off unless you turn it on. When it is on, ending a focus interval early is made harder on purpose. Your phone app, emergency calling and essential system screens always stay available. You are responsible for choosing to use Strict Mode.
• YouTube University uses YouTube API Services. By using YouTube University, you agree to be bound by the YouTube Terms of Service.
• Location Blocking uses Google Maps API Services. By using Location Blocking, you agree to be bound by the Google Terms of Service & Google Maps Additional Terms of Service.

11) Notifications, timers & “no guarantees”

• Timers, alarms and notifications depend on your device, browser permissions, network conditions, OS battery restrictions, and other factors outside our control.
• We do not guarantee that alarms, timers, reminders, push notifications, background updates, or service-worker features will be delivered on time (or at all).
• You are responsible for enabling permissions and device settings required for notifications.

12) Premium features, trials, and subscriptions

PulsePom may offer paid plans (“PulsePom Premium”) that unlock premium-only features (for example, advanced stats and planner tools): monthly and annual subscriptions and, in the Android app, a one-time Lifetime purchase.

a) Free trial (if offered):

• If a free trial is available, it may be time-limited (example: ~10 days).
• We may change trial eligibility, duration, or availability at any time.
• Trial abuse (multiple accounts, fraud) may result in termination.

b) Billing & auto-renewal:

• Premium subscriptions may be monthly or annual and may auto-renew unless canceled.
• By subscribing, you authorize recurring charges until you cancel.

c) Payments handled by third parties:

• On the web, payments and subscription management are processed by Lemon Squeezy, which sells Premium to you as the merchant of record. Your purchase is also subject to the Lemon Squeezy's buyer terms.
• In the Android app, Premium is bought through Google Play. Google processes the payment, and your purchase is also subject to the Google Play Terms of Service.

d) Cancellation:

• You can cancel renewal through the provided subscription management flow (when available). A subscription bought through Google Play is cancelled in Google Play (Payments & subscriptions), which the Premium page links to.
• Canceling typically stops future renewals, and access remains until the end of the current billing period unless otherwise stated.
• Deleting your PulsePom account does not cancel a subscription. Cancel it first.

e) Refunds:

• Digital services are generally non-refundable except where required by law or explicitly stated in a written refund policy.
• Refunds for purchases made through Google Play are handled by Google under Google Play's refund policies. If a Google Play purchase is refunded, the Premium it unlocked ends.
• If we choose to provide a refund in a particular case, it does not create an obligation to do so in the future.

f) Price changes & taxes:

• Prices may change. If required, we will provide notice.
• Taxes may apply depending on your location and the payment provider’s rules.

g) Lifetime Premium:

• Lifetime is a one-time purchase, offered in the Android app, that unlocks Premium on your PulsePom account with no renewals, for as long as PulsePom offers Premium features. If we ever stop offering Premium, we will give reasonable notice first.
• It belongs to the PulsePom account you were signed in to when you bought it and can't be moved to another account. It ends if you delete that account.

h) Student Support Initiative:

• PulsePom may allocate up to 10% of net profit derived from Premium subscriptions, after essential operating costs, to support students facing financial hardship. This initiative is voluntary, not a charitable donation, and amounts may vary based on revenue and expenses. PulsePom reserves the right to modify or discontinue this initiative with prior notice.

13) Intellectual property

PulsePom, its design, branding, logos, code (excluding open-source components), and all related IP are owned by us or our licensors.

You are granted a limited, personal, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the Service unless permitted by us in writing.

14) Third-party services and links

The Service relies on third-party services (such as hosting, storage, sign-in, AI, analytics, payments, Google Maps API services, DNS services and YouTube API Services). We are not responsible for third-party services, outages, or changes, and your use of them may be governed by their terms. The Service may also contain links to third-party sites (for example, in chat messages); we are not responsible for their content or practices.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that data loss will not occur.

15) Privacy

Your use of the Service is also governed by our Privacy Policy, which explains what we collect, including what the Android app processes on your phone.

16) Termination and account deletion

You may stop using the Service at any time, and you can delete your account in the app from Profile & Settings. Your account is kept for 7 days after you ask, so you can recover it, and is then deleted permanently, as described in the Privacy Policy.

We may suspend or terminate your account or access at any time if we believe you violated these Terms, your use creates risk/harm to other users, or termination is required by law or needed to protect the Service.

Upon termination, your right to use the Service ends immediately. Some information/content may persist where legally required or technically necessary (e.g., audit logs or backups for a limited time), subject to the Privacy Policy.

17) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

PulsePom is a productivity tool and does not provide medical, mental health, legal, or professional advice. We do not guarantee specific academic results, grades, or productivity improvements, or that blocking will stop every distraction.

18) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REPUTATION.
• OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US (IF ANY) FOR THE SERVICE IN THE 6 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD $25 IF YOU PAID NOTHING—WHICHEVER IS GREATER.

19) Indemnity

You agree to indemnify and hold PulsePom harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your User Content, or your violation of these Terms or applicable law.

20) Changes to these Terms

We may update these Terms from time to time. We will update the “Last Updated” date and may provide additional notice if required. Continued use after changes means you accept the updated Terms.

21) Governing law & disputes

These Terms are governed by the laws of The People's Republic of Bangladesh. Any dispute will be resolved exclusively in the courts located in Noakhali, Bangladesh.

22) Contact

Questions about these Terms: pulsepom@gmail.com